Complaints
We take all complaints seriously and will respond fairly and promptly.
Complaints Procedure
Daffodil Grammar School for Girls is committed to dealing with complaints in a prompt, fair, and transparent manner. We take all concerns seriously and seek to resolve them as quickly as possible.
Speak to the Class Teacher or Member of Staff
In the first instance, please raise your concern informally with the relevant member of staff. Most concerns can be resolved at this stage without the need for a formal complaint.
Written Complaint to the Headteacher
If your concern is not resolved informally, you may submit a formal written complaint to the Headteacher at admin@daffodilgirls.org.uk or by post to 163 Commercial Road, London, E1 2DA. The Headteacher will acknowledge your complaint within 5 working days and aim to provide a full response within 15 working days.
Complaint to the Proprietor
If you remain dissatisfied following the Headteacher's response, you may escalate your complaint in writing to the Proprietor, ASM Anisuzzaman. Contact details are available from the school office.
Complaint to the DfE
If you believe the school has failed to comply with the Independent School Standards, you may contact the Department for Education's independent school complaints team. The school will provide relevant contact details on request.
Contact for Complaints
- Address
- 163 Commercial Road, London, E1 2DA
- Phone
- 020 3518 2172